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FAQ
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Where is Kal Yehudi located?Kal Yehudi is an online store based in Israel.
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Do you ship in Israel? How much does it cost?Of course! Shipping in Israel have a fixed cost of only 30 NIS for home delivery.
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What are home delivery times?After we receive and confirm your order, the package will be delivered to you by a shipping company between 2-7 business days after placing your order on the website. Deliveries cannot be made on Fridays or on holiday eves, Please note: For the most efficient shipping of your products, you should choose shipping to the address where you are located most of the day – at work, at home, or at any other address of your choosing.
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Do you ship outside Israel?Of course! We deliver to various international destinations. Please select you country in the cart page and the shipping costs will display authomatically. Should your country not be listed, please contact us directly and we will be happy to assist you.
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Can I get free shipping?Free shipping in Israel is available with a purchase of minimum 200 NIS.
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What are the payment methods?Payment can be done by credit card. To pay with Paybox, please contact us via Whattsapp.
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Can I return a product?If you are not entirely satisfied with your recent order, You can contact us by mail or WhatsApp during within one week from the delivery of your product! Do not forget to provide your order ID number when you reach out to us! Anyhow we will gladly accept the return of items that are in new condition and have not been worn, washed, or altered, within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method. Please keep original invoice. Personalized product can’t be returned.
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How long does it take to receive my refund?Please allow us up to two weeks of time to receive and process your return. If you chose to get a refund, we will credit the original amount via credit card.
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Can I reach out other than via email or subscription?You can reach us also on whatsapp: +972 54-8079212, we normally respond within 24 hours. Emails will be replied within 48 hours. Remember KalYehudi does not operate during Saturday (Shabbos) and Chagim.
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How can I customize a product?Contact us by email or whatsapp. We can cater every occasion, summer camps, Simchas, Yeshivas, schools. Can I return a customized product? Unfortunately it is not possible.
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Are Kal Yehudi products Eco Friendly?We try to do our best to minimize waste in packaging and source eco-friendly packaging materials. Many of our packaging materials are either recyclable or biodegradable. We also aim to develop our product catalog with sustainable clothing in mind.
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Are your Tzitzit shirts kosher?Our Tzitzit are made under close surveillance strictly complying to the Halacha. We carefully select our 100% cotton fabrics. All our high quality strings are tied by YIrei Shamayim only. The Kosher Certificate is signed by the Head Rabbi of Mishmeres Hashabat with the consent of Rabbi David Yossef Shlita.
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What are the KalYehudi tzitzit shirts?Our shirts look like regular shirts but include kosher tzizit. No need to wear two layers. All our shirts are mostly open along the side according to Halacha, but when clip buttons are closed it doesn’t show, keeping your body covered.
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What Ptilim do you provide?Most of the shirt come with machine produced Ptilim and tied by avrechim (students) in Yeshivas. Some shirts can be provided without ptilim so you can put your own for your convenience. Please contact us for further information.
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Are your products Kosher?All our products are strictly complying tzizit Halacha. Most of them are approved by Mishmeres Hashabbas, with the recommendations/approval of the greatest rabbis click here for more info. Check each item for its Kashrut type.
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What is the pocket for?KalYehudi innovative enlarged and comfortable internal pocket is thought to protect the ptilim (strings) during the daily activities, including sports and messy- situations, laundry and can help you wear the tzitzit everywhere with discretion.
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Can I wash the KalYehudi shirts?Sure. We provide comfortable and easy solution in order to focus on enjoying the mizvah of the tzizit. Use a delicate program in your washing machine and don’t forget we have added enlarged pockets to protect your tzitzit.
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